contact & help

we're a friendly bunch and happy to help, whether you're planning, booked, or already away.

email us

support@holibobs.com

we reply within a few hours

call us

0330 100 2024

every day, 8am to 9pm

already abroad and need us now?

our 24/7 duty line is for travellers on a trip with a problem that can't wait.

+44 20 4525 0911whatsapp +44 7700 900 911

frequently asked

can i book just one part of a trip?

yes. tap a scope on the landing or just say what you want, a hotel, a flight, things to do, or the full package.

how do refunds work?

we always show the exact refund and any fee before you confirm a cancellation. refunds reach your card within 14 days, or land in your holiday pot instantly.

how does the holiday pot work?

it's one wallet fed by referrals and a little credit-back on your bookings. spend it on any future trip, and it doesn't expire.

is my holiday protected?

your payment is secure. flights, transfers and things to do are booked and paid on our partners' sites, under their terms. [placeholder] financial protection wording to follow after specialist sign-off.

see all faqs

something gone wrong?

make a complaint — about a trip, a payment, or how your data is used. every one gets a reference and a human reply.

make a complaint